Privacy Policy

Who We Are

All-Star Contracting is a Vermont-based roofing, siding, and exterior contracting company. Our website is www.allstarcontracting.pro. You can reach us at info@allstarcontracting.pro or (802) 305-8151.

Information We Collect

We collect information you provide directly when you:

• Fill out our contact form (name, email, phone number, message)
• Book an appointment (name, email, phone number, property address, service requested, preferred date and time, notes, and any photos you upload)

We also collect anonymized usage data automatically through Google Analytics (GA4), including pages visited, time on site, device type, and general geographic region. This data does not identify you personally.

If you reach our site by clicking one of our Google ads, we save the ad-click identifier from the link with any booking or message you send, so we can tell which ads lead to real work.

How We Use Your Information

• To respond to your inquiry or confirm your appointment
• To contact you about your scheduled service
• To improve our website and understand how visitors use it
• To measure the effectiveness of our advertising (Google Ads conversion tracking)
• To show our ads to people who have already visited our site (Google Ads remarketing)

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Photos You Upload

Photos submitted through the booking form are stored securely on our server and used only to help us assess your project before arriving on site. They are not shared publicly or with third parties.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics (GA4)— tracks anonymized site usage. Governed by Google's Privacy Policy.
• Google Ads— records when a booking or message is submitted and whether it came from one of our ads. With that event we send your email address and phone number in hashed (one-way encrypted) form so Google can match it to an ad click; Google does not receive them in readable form. If you arrived from an ad, the phone number shown on our site may be a Google forwarding number that rings our office, which lets Google count calls placed from an ad. When a job is signed, we may report the ad-click identifier and contract amount to Google. Governed by Google's Privacy Policy.
• Google Calendar — used to manage appointment availability. Your booking details are stored in our private calendar.
• Cloudflare — provides DNS, CDN, and security services for this website. Cloudflare may log request metadata such as IP address for security purposes.

Cookies

Our website uses cookies set by Google Analytics to distinguish visitors and track sessions, and Google Ads cookies to measure ad results and to show our ads to past visitors. You can opt out of Google Analytics tracking with the Google Analytics Opt-out Browser Add-on, and turn off personalized ads at adssettings.google.com.

Data Retention

Contact form submissions and booking records are retained for up to 2 years for business record-keeping purposes, then deleted. You may request deletion of your data at any time by emailing us at info@allstarcontracting.pro.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, contact us at info@allstarcontracting.pro.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Reach us at: